Frequently Asked Questions
📦 Services
What exactly is “Premium Box Insurance”?▶
It’s our elite protection plan for your cardboard boxes. Because your boxes deserve to feel safe too.
Can I combine multiple services in one quote?▶
Absolutely! Select as many as you like, and we’ll deliver a custom quote that might blow your mind.
What makes HDMI³ different from other cardboard protection companies?▶
We combine serious protection with a seriously fun attitude. Plus, our prices are outrageously high for a reason.
Can I insure my emotional baggage?▶
Only if it's packed in cardboard. We’ll even throw in a tissue (uninsured).
💸 Pricing & Payments
Why are your prices so outrageously high?▶
Because your cardboard deserves only the best, and best doesn’t come cheap.
Do you offer discounts or promotions?▶
We prefer to call them surprise blessings. Check back randomly and maybe you'll get lucky.
What is HDMI³’s refund policy?▶
All sales are final. But we’re happy to talk you into believing you never wanted a refund anyway.
🛠 Support & Claims
How does the Debt Tracker work?▶
It keeps an eye on your debt so you don’t have to. Alerts, reminders, and maybe a gentle nudge or two.
How quickly can I get emergency flap repair?▶
Our emergency flap response unit aims to arrive within 2–5 business years* with duct tape, compassion, and maybe a sandwich.
How do I file a claim?▶
Just whisper your box's tragic story into the void. Or use our form. Either works.
📝 Account & Policy
Can I upgrade or downgrade my services anytime?▶
Nope.. Well yes, you can upgrade but you can't downgrade. You bought it, you're stuck with it. But congrats on your eternal cardboard companion!
How do I cancel my subscription?▶
You don’t. That’s the joke. Welcome to the rest of your life with us.
Is there a loyalty program?▶
Yes. It's called "you can't leave". Very exclusive.
🔒 Privacy & Data
How do you handle confidential information?▶
We "securely" store your info in plain text, then share it with our friends. It's fine. Probably.
What if I don’t want to share my personal info?▶
That sucks. We collect your data and share it with third parties for profit. Embrace it.
🎯 Miscellaneous
Is this a real company?▶
How dare you. We're legally real and emotionally unstable.
Do you offer support in other languages?▶
We speak English, Sarcasm, and Passive-Aggressive. Multilingual? Check.
Is there an app?▶
No, but we have a website and that counts. Save us to your home screen and pretend.