Frequently Asked Questions

📦 Services

What exactly is “Premium Box Insurance”?
It’s our elite protection plan for your cardboard boxes. Because your boxes deserve to feel safe too.
Can I combine multiple services in one quote?
Absolutely! Select as many as you like, and we’ll deliver a custom quote that might blow your mind.
What makes HDMI³ different from other cardboard protection companies?
We combine serious protection with a seriously fun attitude. Plus, our prices are outrageously high for a reason.
Can I insure my emotional baggage?
Only if it's packed in cardboard. We’ll even throw in a tissue (uninsured).

💸 Pricing & Payments

Why are your prices so outrageously high?
Because your cardboard deserves only the best, and best doesn’t come cheap.
Do you offer discounts or promotions?
We prefer to call them surprise blessings. Check back randomly and maybe you'll get lucky.
What is HDMI³’s refund policy?
All sales are final. But we’re happy to talk you into believing you never wanted a refund anyway.

🛠 Support & Claims

How does the Debt Tracker work?
It keeps an eye on your debt so you don’t have to. Alerts, reminders, and maybe a gentle nudge or two.
How quickly can I get emergency flap repair?
Our emergency flap response unit aims to arrive within 2–5 business years* with duct tape, compassion, and maybe a sandwich.
How do I file a claim?
Just whisper your box's tragic story into the void. Or use our form. Either works.

📝 Account & Policy

Can I upgrade or downgrade my services anytime?
Nope.. Well yes, you can upgrade but you can't downgrade. You bought it, you're stuck with it. But congrats on your eternal cardboard companion!
How do I cancel my subscription?
You don’t. That’s the joke. Welcome to the rest of your life with us.
Is there a loyalty program?
Yes. It's called "you can't leave". Very exclusive.

🔒 Privacy & Data

How do you handle confidential information?
We "securely" store your info in plain text, then share it with our friends. It's fine. Probably.
What if I don’t want to share my personal info?
That sucks. We collect your data and share it with third parties for profit. Embrace it.

🎯 Miscellaneous

Is this a real company?
How dare you. We're legally real and emotionally unstable.
Do you offer support in other languages?
We speak English, Sarcasm, and Passive-Aggressive. Multilingual? Check.
Is there an app?
No, but we have a website and that counts. Save us to your home screen and pretend.
💬